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If you have a long-term illness or are disabled, you don't have to pay VAT on certain goods and services that you buy in the UK. In general the equipment covered by this scheme are things that are of practical help to you because of your illness or disability.
Look out for the VAT Exempt information on products detail pages when browsing our catalogue. The items will be eligible for zero-rated VAT.
If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or the HMRC National Advice Service on 0845 010 9000 or visit - https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people
What counts as a long-term illness or disabled?
For VAT purposes, you have a long-term illness or are disabled if you meet any of the following conditions: